Privacy Policy

Our Promises

This policy applies as between you and Mystery Ltd the owner and provider of this website.  This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.

Our promises to you and any data you provide us:

Personal Data we could collect from you

See ‘How you can access your personal data’ below, with regards to accessing your Personal Data we may have collected.

Why we would collect your Personal Data

The above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.

Specifically, the collected data may be used by us for the following reasons:

How we store and keep your Personal Data secure

Unless we are obliged or, permitted to do so by law and subject to ‘Usage of Third Party Websites and Services with regards to your Personal Data’ below, your data will not be disclosed to third parties. This does include our affiliates and/or other companies within our group.

All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online. Specifically, we utilise the following systems:

How long do we keep your Personal Data

Any personal data you submit will be retained by us for as long as you use the services and systems provided on the website.

The data that you may submit through any communications system, that we may provide, may be retained for a longer period of up to 12 months.

Usage of Third Party Websites and Services with regards to your Personal Data

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to:

The providers of such services do have access to certain personal data provided by Users of this website.

Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.

Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the General Data Protection Regulation 2018 (GDPR).

How you can control our access to your Personal Data

Wherever you are required to submit data, you will be given options to restrict our use of that Data.  This may include the following:

You may also have access certain areas of the website without providing any Personal Data at all. However, to use all services and systems available on the website you may be required to submit Account Information or other data.

You may restrict your internet browser’s use of cookies. For more information see Clause 9.0 below.

How you can access your Personal Data

You may access your account at any time to view or amend the data.  You may need to modify or update your data if your circumstances change.

Additional data as to your marketing preferences may also be stored and you may change this at any time.

You can ask us whether we are keeping Personal Data about you in the following forms.

Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed.

If you would like to access amend, remove and/or move your Personal Data that we may hold, please contact us via the credentials below:

How we use Cookies

Mystery Ltd may set and access first-party cookies on your computer.  cookies that may be placed on your computer are detailed in ‘Schedule 1’ to this Policy.  These cookies are integral to the services provided by the website to you.

You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, however, this can be altered.  For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.

You may delete cookies, however, you may lose any information that enables you to access the website more quickly.

[The website uses the third-party Cookies detailed in ‘Schedule 2’ to this Policy for the purposes described therein. These cookies are not integral to the services provided by the website to you and may be blocked at your choosing via your internet browser’s privacy settings.  Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]

Changes to this policy

Mystery Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

Schedule 1: First-Party Cookie

Name of Cookie Purpose
Wp-setting-time-4 Time set for use in WordPress posts
WordPress_test_cookie WP checks to see if the users' browser accepts cookies

Schedule 2: Third-Party Cookies

Name of Cookie Name of Provider Purpose
__utma Google Analytics
__utmb Google Analytics
__utmc Google Analytics
__utmz Google Analytics

Schedule 3: GDPR Compliance

Name of Regulation Purpose
General Data Protection Regulation (GDPR) The aim of the GDPR is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world that is vastly different from the time in which the 1995 directive was established.


33 Greenwood Place, London, NW5 1LB

+44 (0)207 046 6111

Mystery 2018. All rights reserved
Company no. 03644009